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Shipping - Please allow 1 to 3 weeks transit time from the day you order for delivery, as most grills ship via truckline. PLEASE NOTE: Some grills may occasionally require minimal additional lead.times during summer, due to high demand. Thank you for your patience.
Shipping for Pellets, Accessories etc usually takes 1 to 3 weeks delivery time and is typically shipped UPS.
Payments
All orders must be pre.paid prior to shipment. We accept most major credit cards processed through PayPal at our online shopping cart. We gladly accept checks through the mail, please call 1.828-215-1528 to make arrangements. Your credit card will be charged at the time that you place your order. If you have any questions or concerns regarding this policy, feel free to contact us.
Returns, Refunds and Exchanges
Warranty on any and all new merchandise sold on the website Blessingsandbbq.com are the responsibility of the respective manufacturers for the period specified.
Refunds will only be given on damaged merchandise and only when a replacement is unavailable, and only after customer has first contacted Blessings and BBQ to obtain return authorization and instructions within 48 hours of receiving merchandise. Authorized returns to Blessings and BBQ for any reason other than damage, will be issued as a full refund in the form of an in.store credit. Customer is responsible for all return shipping and handling charges on all non.damaged items. If an item is damaged, or if we sent the wrong item, we will pay for the return shipping, and we will get the correct item to you at no extra cost. All non.authorized returns or packages will be rejected. Please call us first to make arrangements. Blessings and BBQ will do everything possible to insure your satisfaction with the service and products purchased on our website. We will do our best help with any and all inquiries concerning our services and products.
Rejected Deliveries and Shipments
All rejected shipments or deliveries will be subject to a 15% restocking fee for the product, and the actual shipping charges incurred by Blessings and BBQ. (charges incurred in shipping the product to you and back to us) will also be deducted from your in.store credit. This policy applies to all products, including items that are featured with free shipping promotions.
Damaged Deliveries
If your shipment arrives damaged, refuse delivery and call us. In this rare event, we will ship a replacement unit at no additional cost to you and we will be responsible for all freight claims. If you cancel your order due to a damaged shipment, and you do not allow us to ship a replacement to you at no additional cost, we will file the freight claim on your behalf and credit your account once we receive reimbursement from the freight company. This process typically takes 45.60 days.
Cancelled Orders
All orders that are cancelled prior to shipment will be subject to a 3% cancellation fee. Orders cancelled after shipment will be subject to the policies listed above. |
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